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Terms and Conditions

 
PRICING:

The price of the goods shall be the quoted price shown on the order form or Carter Chemist & Ability price list in force at the time of the order. All tariff prices and website prices are inclusive of VAT. E & OE apply.

WEB PRICING:
Our website is currently undergoing maintenance.  Prices shown on the website are an indication of the RRP prices however some may be incorrect during the maintenance period. These prices are by no means the definitive RRP prices and Carter Chemist & Ability reserves the right to sell it's products at these web prices.

PRODUCTS:
We operate a policy of continual monitoring of our products and the TCES list of products which may change from time to time. Colours, designs and sizes may vary on some product lines however the specification on the TCES products should conform to the TCES standard. Products remain the property of Carter Chemist & Ability until fully paid for. Some products may need professional fitting.
Whilst every effort is made to ensure that all products featured are in constant supply, we apologise if any item is occasionally out of stock due to customer demand and we will endeavour to source them for you as quickly as possible.

DESPATCH:
If the items are in stock we should be able to despatch the goods either on the same day or on the next working day on receipt of order. Our main supplier, Sigmobility, has large warehouse space and generally ensures that all popular standard products and TCES lines are always in stock however on the rare occasion that the items are not in stock we will inform you of the expected delivery date.

CLAIMS:
Please notify us immediately if goods are delivered short, incorrect or damaged so that we are able to correct matters. Please also retain all original outer packaging especially on incorrect goods so that we are able to re-sell.
For more information on TCES go to :
www.dhcarenetworks.org.uk/csed/TransformingCommunityEquipmentService/

VAT EXEMPTION:
Many of mobility and disability lines are VAT exempt provided the customer completes an appropriate VAT exemption form.  Please ask us for more information.

COPYRIGHT:
All images, design and content, logos, videos and pdfs within this website are fully copyrighted under international copyright laws and may not be used without the express written permission of Carter Ability.


E&OE:

Product images and descriptions may be subject to change depending on new releases or improvements by the manufacturers.

 

* TCES products are subject to change in specifications and/or price by the Department of Health. In the event of any query please check with Sigmobility on 01923 332 753. Products correct as of March 2011.